Privacy Policy

This Privacy Policy describes how Velkor Health collects, uses, and shares your personal information when you visit our website, use our services, or otherwise interact with us. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services or provide us with any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our services, and information from third-party sources.

Information You Provide to Us
We may collect the following types of information when you interact with us:
• Contact information (such as name, email address, phone number, and mailing address)
• Account credentials (such as username and password)
• Payment information (such as credit card details and billing address)
• Health-related information (as described in the Health Information section below)
• Any other information you choose to provide (such as feedback, survey responses, or customer support inquiries)

Information Collected Automatically
When you visit our website or use our services, we may automatically collect certain information about your device and usage, including:
• IP address and device identifiers
• Browser type and operating system
• Pages visited and links clicked
• Referring and exit pages
• Time and date of your visit

Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

How We Use Your Information
We use the information we collect for various purposes, including to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Personalize your experience and deliver content relevant to your interests

How We Share Information
We may share your information in the following circumstances:

Service Providers
We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

Business and Strategic Partners
We may share information with our business partners to provide you with a product or service you have requested or to offer you products or services we believe may be of interest to you.

Legal Compliance and Protection
We may disclose information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

Business Transfers
We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

With Your Consent
We may share information with third parties when we have your consent to do so.

Health Information
Due to the nature of our health services, we may collect sensitive health information. This information is handled with the highest level of confidentiality and in compliance with relevant health data protection regulations.

Cookies and Analytics
We use analytics providers such as Google Analytics to help us understand how users engage with our website and services.

Your Choices
You have certain choices regarding the information you provide to us and how we use that information. You may opt out of receiving promotional communications from us at any time by following the instructions in those communications.

Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Data Retention
We store the information we collect for as long as is necessary for the purpose(s) for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links
Our services may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. We are not responsible for the privacy practices of third-party sites.

Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy.

Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@velkorhealth.com